Cancellation & Refund Policy
This policy applies to all passes booked on millenniaevents.in.
1. If we cancel or postpone the event
- If an event is cancelled by us, you receive a full refund of the pass price.
- If an event is postponed, your pass is valid for the new date. If you cannot attend the new date, you can ask for a full refund within 7 days of the new date being announced.
2. If you cancel
- 7 days or more before the event: a refund of the pass price, less the payment gateway charges.
- Less than 7 days before the event: no refund. You may instead transfer the pass to another person (see below).
- Not attending without cancelling: no refund.
3. Transfers instead of refunds
You can transfer your pass to someone else free of charge by sending their name and details to us on WhatsApp at least 24 hours before the event.
4. How to request a cancellation
Message +91 88845 26060 on WhatsApp or write to millenniaeventsbyng@gmail.com with your name and booking reference number.
5. How refunds are paid
Approved refunds are initiated within 5–7 working days and returned to the original payment method through Razorpay. The time for the money to reach your account depends on your bank.
6. Failed or duplicate payments
If money was deducted but the booking did not go through, or you were charged twice, write to us with the payment details. Any such amount is refunded in full.